This Privacy Policy explains how Dineoriva collects, uses, and shares personal information when you visit dineoriva.com, make a purchase, contact us, or otherwise use our services. By using our website, you acknowledge the practices described here.

1. Information We Collect

Depending on how you interact with us, we may collect information you provide, including your name, email address, telephone number, billing and shipping addresses, order details, purchase history, and messages sent to customer support. Payment information is handled by payment providers; we do not store complete payment card numbers.

We may also collect certain technical and usage information automatically, such as your IP address, browser and device details, operating system, pages viewed, referring website, and interactions with our website. Cookies and similar technologies may be used to collect some of this information.

2. How We Use Information

• Process, confirm, fulfill, and deliver orders.
• Provide customer service and respond to requests.
• Process payments and help detect fraud or security issues.
• Operate, maintain, and improve our website, products, and services.
• Send order updates and, where permitted, promotional communications.
• Understand website activity and measure marketing performance.
• Meet legal obligations and protect our rights and customers.

3. Cookies and Similar Technologies

Cookies may help remember preferences, keep items in your cart, understand website traffic, and support analytics or advertising. You can manage cookies through your browser settings. Disabling some cookies may affect website features.

4. How We Share Information

We may share information with service providers that support payment processing, website hosting, order fulfillment, shipping, analytics, advertising, and customer support. These providers may use information as needed to perform services for us and subject to applicable safeguards.

We may also disclose information when required by law, to respond to lawful requests, to protect people or property, or in connection with a business transaction such as a merger or sale. We do not sell personal information for money. Where applicable law gives you a right to opt out of certain data sharing for targeted advertising, you may contact us to make that request.

5. Data Retention and Security

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order records, legal obligations, dispute resolution, and business operations. We use reasonable safeguards designed to protect information, but no internet transmission or storage method can be guaranteed to be completely secure.

6. Your Choices and Rights

You may unsubscribe from promotional emails using the instructions in the message. Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information, or to object to or restrict certain processing. Contact us to submit a request. We may need to verify your identity and will respond as required by applicable law.

7. Children’s Privacy

Our website is not intended for children who are not permitted to make purchases under the laws applicable to them. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided information to us, contact us so we can review the matter.

8. Third-Party Services

Our website may rely on third-party services or link to third-party websites. Their privacy practices are governed by their own policies. We encourage you to review those policies when using their services.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on dineoriva.com with an updated “Last Updated” date.

10. Contact Us

For privacy questions or requests, contact Dineoriva at service@dineoriva.com or visit dineoriva.com.